Smart home-based elderly care empowering Nantong: a study on demand insights and advancement strategies for the smart home-based elderly care service system in Nantong city
智赋能，颐养通城：南通市智慧居家养老服务体系的需求洞察与进阶策略研究

摘要

目的 随着我国人口老龄化进程加速，传统居家养老模式面临严峻挑战。智慧居家养老作为信息技术与养老服务的深度融合，成为应对挑战、提升老年人生活质量的关键路径。方法 本研究以南通市为研究对象，综合运用文献研究法、问卷调查法与统计分析法等方法，系统剖析了南通市智慧居家养老服务体系的现状、问题与老年人群体的真实需求。研究发现，当前体系存在供需错配、技术适配性不足、数据安全风险及专业人才短缺等问题；老年人对健康监测、紧急救援及生活辅助等服务需求强烈，但受数字鸿沟制约。结果 本文从“互联网+”生态构建、精准化服务供给、智能化模式创新、社区化网络强化及大数据平台共享五个维度，提出了系统性的进阶策略，以期为构建具有南通特色的高质量智慧居家养老服务体系提供理论参考与实践指导。结论 南通市老年人对智慧养老的核心需求集中在安全与健康，但支付能力弱、数字鸿沟突出，现有服务体系供需错配，亟需通过适老化、社区化与精准化策略破局。

Abstract

Objective With the accelerating aging of my country's population, the traditional home-based elderly care model faces severe challenges. Smart home-based elderly care, as a deep integration of information technology and elderly care services, has become a key path to address these challenges and improve the quality of life for the elderly.
Methods This study takes Nantong City as the research object and comprehensively uses literature review, questionnaire survey, and statistical analysis to systematically analyze the current status, problems, and real needs of the elderly population in Nantong's smart home-based elderly care service system. The study found that the current system suffers from problems such as supply-demand mismatch, insufficient technology adaptability, data security risks, and a shortage of professional personnel. The elderly have a strong demand for services such as health monitoring, emergency rescue, and daily living assistance, but are constrained by the digital divide.
Results This pap er proposes a systematic, progressive strategy from five dimensions: "Internet+" ecosystem construction, precise service supply, intelligent model innovation, community -based network strengthening, and big data platform sharing. The aim is to provide theoretical reference and practical guidance for building a high -quality smart home -based elderly care service system with Nantong characteristics.
Conclusion   The core needs of elderly people in Nantong for smart elderly care are centered on safety and health, but they face weak payment capacity and a prominent digital divide. The existing service system suffers from supply-demand mismatch, and there is an urgent need to break the deadlock through aging-appropriate, community-based, and precision strategies.